The situation: a table of 14 wants to split the bill into 7 even parts, using a combination of EFTPOS, AMEX, and cash. The solution: split payments by person.
This feature does all the calculating for you, splitting the check into the required number of parts while allowing you to apply the applicable payment surcharges throughout the transaction.
In order to enable this functionality, you’ll first need to be upgraded to version 6 or above. To check which version you’re using, press the ‘Info’ button on the login screen to see the version number. If you require an upgrade, please call support on 1300 780 268 to arrange this.
To configure the required settings for split payments, open back office and navigate to the POS Functions dropdown, then select menu design.
In the searching criteria section, select function from the type dropdown, and add the split by person function to the function list. The function list is the lower bar that appears throughout the transaction on the POS terminal, and is accessible by pressing the function list tab. NB: You can add this function to any screen on your POS.
The Pay Method List will also need to be altered, as this forms the list of payments that will be available when splitting bills. Should you need to add additional payment types to this list, select pay method from the type dropdown.
The below provides a step-by-step guide to processing a split payment in front office.
In this example, we have an over-the-counter sale of $69.40, which needs to be split three ways. To do this, press the split by person function button, and you’ll be prompted to enter the number of ways you’d like to split the bill. In this case we’ll select 3 and press enter.
You’ll then be presented with the below payment screen, prompting you to select the payment type and showing the total of the split.
In this case, we’ve selected ‘EFTPOS’ as the first payment method. This first transaction will confirm that you would like to process using multiple payments.
Once we’ve completed the first payment, the screen then automatically moves to the second payment, and so on, until the bill is finalised or the ‘Exit’ button is pressed. If the ‘Exit’ button is used to halt the splitting, all previous payments will still be applied to the transaction.
Should you have a payment type with a payment surcharge applied to it, the payment surcharge will appear in this interaction as well.
If there is a mathematical rounding, where splitting the bill would result in even payments not equalling the total, the final payment in the split will carry the balance.
If you have any questions please give Impos Support a call on 1300 780 268.