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Covers vs Seats

Covers: Covers are the amount of customers involved in a transaction. Every transaction counts towards the number of covers. Covers can be assigned at the time of opening a table, and can be edited whilst transacting against the table by using the “Covers” function and the numeric keypad.

Over the counter transactions, and tabs also contribute towards covers, as each transaction will count as 1 cover.

 

Seats: A seat number is typically associated with a particular position on a table. This is used to determine which person on the table would be consuming the item.

 

Covers are used to determine the number of people served in a service period, and are used to calculate spend per head figures. Seats are used to ensure the right food goes to the right person on a table and should not be used to calculate Spend per head.

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