Items are, quite frankly, any product that you sell. From a coffee to a pizza to a book to clothing, an Item will be what you are ordering in Front Office.
Each Item has a price that is configurable in Back Office.
Items exist on their own and are assigned to departments to keep them organised and easily compared when looking at reporting.
Each item can have up to 5 price levels attached to it as well as two price sets of 5.
You can attach information to Items and automatic menus to modify how they are served. Most of the work that you will do with Front and Back Office will be around Items, configuring their prices and where they sit on the POS.