On the right hand side of the table layout you'll see blue buttons that are related to actions commonly associated with tables.
To engage any of these you'll need to highlight the table by tapping it once. Once highlighted the table will appear in yellow.
The following is a list of functions and how they operate. You are also able to re-organize the list of functions available, or set specific authority requirements.
Change table: This is a common request. With the table to be moved highlighted, press the change table' button and then press the destination table to be moved to.
A change table docket will be printed to notify staff. This is configurable if you don't wish to have these dockets printed.
Item Transfer: This function will transfer one or more items from one table to another table.
In order to do Item Transfer, select the table where the order attached to, then click on the Item Transfer function button. Select the destination table to continue. The Item Transfer window will pop up. Select/highlight the item(s) that you want to transfer then move it with the arrow button in the middle. Tap to finalise the transfer.
A pop up window will come up telling that item transfer process is succeeded.
Split Check: This function button will give the user the ability to do multiple payment method for a table.
To Split a bill, select the table, and press “Split check”. This will open the split screen, with the whole check on the left, and items selected to be paid on the right. Highlight items from the check, and press the -> Transfer arrow to build a split check to be paid. Tender types are available on this screen as well. Once the payment is completed, additional splits can be performed, or exiting will allow addition transactions to be place on the check.
Exit Floor plan: Exits the floor plan and takes you back to the regular ordering screen.
Table Message: This function button will put a note or a message on the selected table. After a note has been attached to a table, whenever the table is opened, the message will pop up.
In order to attach a Table Message, select the table and press the Table Message button. A Table Message window will appear. Enter the message by typing in using the On-Screen Keyboard and select Update to finalise.
Now after you have attached the note, whenever you open the table, a pop up message will appear
Kitchen Message: This function will help the staff on the restaurant to communicate with the chef or cook in the kitchen. The system could have up to 5 default messages set up. The messages by default are:
- Next Course!
- Hold This!
- See Me!
These messages could be changed per request. Please get in touch with Impos Support to make these changes.
In order to send a Kitchen Message in regards of the selected table, select the table and press Kitchen Message button. The Kitchen Message window will appear as shown below.
From this window, you could type in the message by using the on-screen keyboard and number pad or you could choose to send one of the default messages. Then select the destination printer you want to send the message to if you have more than one kitchen printer. Press OK to send the message.
Print Bill: Used to print the bill directly from the floor plan. Select the table you wish to print a bill for, then use the Pre-Print Function
Set Default Floor: As your floor plan may have many tabs, this function is used to define which tab this particular terminal opens to by default. Simply select the tab you wish to be the default for the terminal, and select “Set Default Floor”.
Unlock Table: This function is used to force open a table that is locked. Tables are locked for multiple reasons, for example when a table is open on another POS it will be locked. This function can be used to open a table when locked, however can cause conflicts and should be used with Caution