The situation: a table of 14 wants to split the bill into 7 even parts, with a mixture of EFTPOS, AMEX, and cash.
The solution: split payments by person.
This functionality does all the calculating for you, splitting the check into a selectable amount of parts that allows you to apply payment surcharges based on the payment type throughout the transaction.
In order to enable this functionality, you’ll first need to be upgraded to version 6 or above. To check which version you’re using, press the ‘Info’ button on the login screen to see the version number. If you require an upgrade, please call support on 1300 780 268 to arrange this.
Once upgraded you’ll need to make some alterations to your POS terminals. In Impos Back Office, head to the ‘POS Functions’ drop down, and select ‘Menu Design’.
In the ‘Searching Criteria’ section, select ‘Function’ from the ‘Type’ dropdown, and add the ‘Split by Person’ function to the function list. The function list is the lower bar that appears throughout the transaction on the POS terminal, and is accessible by pressing the ‘Function List’ tab (although you can add this function to any screen on your POS).
We’ll also need to alter the ‘Pay Method List’ that appears on the above screen, as this forms the list of payments that will be available when splitting bills (as well as other payment screens, such as membership recharge, split bills on tables etc.). Should you need to add additional payment types to this list, select ‘Pay Method’ in the ‘Type’ drop down of the searching criteria.
Once you have the ‘Split by Person’ function on the menu design and your pay methods determined, you can now use this function in Front Office.
Now we’ll walkthrough the process of processing the split payment in Front Office.
In this example, we have an over-the counter-sale of $69.40, which we need to split three ways. To split this, press the ‘Split by Person’ function button, and you’ll be prompted to enter the number of ways you’d like to split the bill. In this case we’ll select 3 and press ‘Enter’.
You’ll then be presented with the payment screen, prompting you to select the payment type and showing the total of the split.
In this case, we’ve selected ‘EFTPOS’ as the first payment method. This first transaction will confirm that you would like to process using multiple payments.
Once we’ve completed the first payment, the screen then automatically moves to the second payment, and so on, until the bill is finalised or the ‘Exit’ button is pressed. If the ‘Exit’ button is used to halt the splitting, all previous payments will still be applied to the transaction.
Should you have a payment type with a payment surcharge applied to it, the payment surcharge will appear in this interaction as well.
If there is a mathematical rounding, where splitting the bill would result in even payments not equalling the total, the final payment in the split will carry the balance.
If you have any questions please give Impos Support a call on 1300 780 268.